We appreciate your feedback and suggestions! Help us make FlowReader even better. 
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Fast

Login by Google error

Miloslav Hůla 10 år siden opdateret 10 år siden 3
Login error: Error while communicating with data repository!
Svar
Hi Miloslav, 

Thank you so much for reporting this to us! The login error should be fixed now. Please take a look and don't hesitate to let me know if you're still having problems. 

Thanks again for your patience and I apologize for any inconvenience! 

Have a great day, 
Elle
Svar

Hi Cyrus, 


Thanks for letting us know. We will look into it and try to get you an answer as soon as we can! 

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Færdig

Dislike red Titles and inability to change order of categories in left column

Shawn Kilbourne 11 år siden opdateret af Elle Sidell (Community Manager ) 10 år siden 0

truly dislike the red Titles and the fact that you cannot drag and drop categories orders to be anything other than the order they are in.

Svar
Hi Shawn, Thanks for these suggestions. Category management is planned in an upcoming release and I have made a note about the red titles for the team to discuss. Our developers have also been discussing the issue of searching for feeds (we have received similar feedback from other users). Thanks for your patience! 


UPDATE: Category management has been implemented, but moving re-ordering categories will not be possible. They are automatically put in alphabetical order. Thanks for your patience :) 
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Afvist

Can we get Quora as an account?

Gregg Galyean 11 år siden opdateret af Elle Sidell (Community Manager ) 10 år siden 0
Svar
Hi Gregg, 
Thanks for the request! I've added this to our list for the developers to discuss. Have a great day!

UPDATE: We're currently discussing whether this is possible technically. Thanks! 

Unfortunately, Quora's API is not advanced enough for what we require for FlowReader. 
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Fast

Duplicate Tweets

grubber 8 år siden opdateret af Diana Bocco 8 år siden 3

From time to time it happens that tweets to duplicated in the reader. Here is an example:


Image 25


Svar

Hi Cyrus, 

Thanks for your message and I apologize for the inconvenience! This problem is actually related to the duplicated feeds issue that you saw yesterday. It seems that some of our feeds are duplicating and being pushed to the wrong account. Our developers have been working on it all morning and we hope to have it fixed as soon as possible! We realize this is a serious problem and it is our number one priority at the moment to fix. Thanks for your understanding and patience!  


UPDATE: This problem should be fixed now, but if you are still experiencing issue please contact me at elle@wikidi.com or in this forum. I apologize again for the inconvenience and thank you for your patience!

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Vil blive besvaret

How much time it takes to update feed in flowreader

Mohammad Ali (Mydreambox) 9 år siden opdateret af Diana Bocco 9 år siden 3

hi i have a question please

How much time it takes to update feed in flowreader ?

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Fast

nezobrazují se mi žádné zprávy ve složkách (OS X, Safari i Chrome) :-/

Štěpán Svoboda 11 år siden opdateret af Elle Sidell (Community Manager ) 11 år siden 0

Nezobrazují se mi žádné zprávy ve "složkách" (OS X 10.8, Safari i Chrome). 

Nefunguje to ani když vyberu konkrétní zdroj ze složky.

Svar

Hi Stepan, Sorry for the problem and inconvenience! I've alerted our developers to the problem and hopefully we'll have an answer for you soon! 


UPDATE: This problem should be solved now. You should be able to view RSS feeds and any social media account feeds now. Please contact me at elle@wikidi.com if you are still experiencing issues. Thanks for your patience!

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Fast

flowreader didn't fetch RSS feed http://www.podnikanivusa.com/feed/

Jiří Pavlíček 10 år siden opdateret af Elle Sidell (Community Manager ) 9 år siden 2
flowreader didn't fetch RSS feed http://www.podnikanivusa.com/feed/
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Fast

Flowreader doesn't update

Mannheimer Morgen 10 år siden opdateret af Elle Sidell (Community Manager ) 10 år siden 0
Flowreader does not update constantly - only by logout and sign in, new content will appear? Any suggestions, what to do?
Svar
Hi Mannheimer,
I'm sorry to hear you're having issues, and I'll do my best to help you figure out what the problem is. I've passed on your report to the team for them to check out to make sure it's not a bug.

In the meantime, have you tried the manual refresh button? It's located at the top of the page to the left of the "New Status" button. This should refresh your feeds when you are signed in. 

Please let me know :) You can also email me directly if you'd like: elle@wikidi.com 

Thanks for your patience and hope this helps! 

~Elle

UPDATE: This issue has been resolved. 

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