0
Fixed

Facebook and twitter update problem

Vašek Brychta fa 6 anys updated by Elle Sidell (Community Manager ) fa 6 anys 3
It's a bit weird and the exact behavior differs case from case. But the updates are downloaded very rarely and sometimes are not downloaded at all. The manual button doesn't work either.

One case is as follows:
When I log out and log in, after about five minutes the updates downloads. Next download of updates is about an hour later and nothing more (not even after next two hours). I must log out and log in again and wait about five minutes to get new items.

Answer

Answer
Started
Hi Vasek! 

Sorry to hear you're having issues. I'm forwarding this report to the team now, and I'll update this as soon as I know more. 

Thanks for your patience! 
~Elle

UPDATE: Our developers are aware of the problem and working to fix it. It's a longer standing issue that we've been trying to solve so I apologize for any inconvenience! 
Under review
Hi Vasek! 

Sorry to hear you're having issues. I'm forwarding this report to the team now, and I'll update this as soon as I know more. 

Thanks for your patience! 
~Elle
Answer
Started
Hi Vasek! 

Sorry to hear you're having issues. I'm forwarding this report to the team now, and I'll update this as soon as I know more. 

Thanks for your patience! 
~Elle

UPDATE: Our developers are aware of the problem and working to fix it. It's a longer standing issue that we've been trying to solve so I apologize for any inconvenience!