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  1. Forum: General
0
Completed

how do you search for new feeds?

Shawn Kilbourne 11 years ago • updated by Elle Sidell (Community Manager ) 10 years ago • 5

how do you search for new subscriptions by subject? it's kinda like g-reader, but it's the similarities that are pissing me off when I think I should be able to do something w the feed only to learn I can't. C'mon.... it can't be that much more work to get these issues ironed out, can it???

Answer
Elle Sidell (Community Manager ) 10 years ago

Hi Shawn, 


Thanks for your feedback. I apologize for any inconvenience. I completely understand, and we are doing our best to improve our application based on what we hear from our users.  


We have been working very hard on some pressing performance issues, but we are planning to release some new features in the coming weeks that will hopefully help with some of the feature frustration you're feeling! We hear you, and I assure you the team has been reviewing all the suggestions and will be making changes accordingly. 


Thanks so much for your patience and for sharing your feedback with us! We really appreciate it. 


UPDATE: We've added Suggestions to give users ideas for feeds they can add by category topic. This tab can be found permanently in your left hand side menu. Suggestions will also be displayed automatically when you don't have any feeds added in your Reader. 





0
Under review

Text flow vs. big pictures

Jan Latal 10 years ago • updated by Elle Sidell (Community Manager ) 10 years ago • 2
When the feed includes a wider picture and the first words are short, they appear on the right side of the picture which doesn't look very nice - see examples.

Image 6

Image 7
Answer
Elle Sidell (Community Manager ) 10 years ago
Hi Jan, 

Thanks for your thoughtful feedback! This issue is something that the team has been working on solving. We're currently preparing a new readability update that we hope will resolve some of these text flow issues.

We'll be releasing more information about this update later this week on the blog, so I"ll be sure to let you know once it's out :). 

Thank you for your patience and for another useful suggestion for improvement! 

Have a great day! 
Elle 

UPDATE: 

This the blog post about our upcoming readability improvements: http://blog.flowreader.com/sneak-peek-better-reada...

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Started

Mobile Devices And Mobile Applications

Andrew Adams 11 years ago • updated by Elle Sidell (Community Manager ) 10 years ago • 2

I know these features might be plan for future update to Flowreader or in development now but i couldn't find anyone else that suggest these idea so i though i post a suggestion myself to make it know through out the community of Flowreader user. So i would like to suggest even if it is in development i still like to suggest a more optimized version of Flowreader on mobile devices mostly the mobile browser basicly it is like ever other rss feed reader on a mobile devices when look up the website it just pull up the full site so i would like to suggest a more mobile friendly version of Flowreader on most of the mobile browser for example: Mozilla Firefox, Google Chrome or Opera and any of the other popular or most used browser on mobile devices. I have also notice that a lot of other service already have or have in development the mobile applications for both Android and IOS devices so that i what i also like to suggest even if it plan for the future or in development now i like to suggest it since other rss feed reader service are do it as well. I just really want to make these idea know because i know i am not the only that really want to read all of there feed through the regular website desktop and when their away for there laptop or desktop computer would like keep track of there feed on the go from any device. 

Answer
Elle Sidell (Community Manager ) 10 years ago
Hi Andrew, Thanks for the comment! We are working hard to optimize the mobile site to make it easier for our users while we work on our API and apps. 
Would you also be interested in using a client service before we had a native app? It is an option we are currently considering, and I'd love to hear your thoughts. 
Thanks again!
Elle 

UPDATE: 

We're putting the finishing touches on our mobile version :) FlowReader should now be optimized for all your devices. 

Our API is still a work-in-progress and while native apps our in our long-term roadmap, they're not a main priority at the moment. 
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Under review

Delayed posts in some feeds

FRuser 9 years ago • updated by Elle Sidell (Community Manager ) 9 years ago • 1
Articles in some posts will load after a few minutes, several or even several hours of delay. And it even does not apply frequently updated news portals but also ordinary blogs. It is extremely annoying because I often leave me important events. In other RSS readers everything is working properly. Please fix it, because I even wonder about the abandonment FlowReader to another RSS reader.

PS: If I may ask in this post; What announced over a year ago mobile applications?
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Fixed

504 gateway time-out error

Bop 9 years ago • updated by Diana Bocco 9 years ago • 3
Are others seeing this? Since yesterday, I keep getting a 504 gateway time-out error on flowreader. Refresh doesn't usually work. It just loads for several minutes then throws up the error. From time to time it will load the page, but then the error kicks in again if I refresh. Occasionally it says that there are no feeds or pages in my group, but that's not possible because it includes feeds like the bbc that update constantly. Also, if I refresh, then they show back up again briefly. This is happening on my homepage and subfeeds. I'm on a unviersity LAN connection in the Netherlands that is fine except on flowreader.com. Thanks.


0
Fixed

flowreader.com didn't fetch feeds

Jiří Pavlíček 10 years ago • updated by Elle Sidell (Community Manager ) 9 years ago • 10
Feeds didn't fetched new items. Newest items are 20h old. Now it 2014-10-09 8:48 CEST.
Answer
Elle Sidell (Community Manager ) 9 years ago
Hey there,

Hope you're well! I wanted to ask you again if you could send me your User ID from FlowReader: http://flowreader.com/user/info? Also, if you have time, could you also send us a screenshot of the connected apps from your Twitter account? We haven't been able to recreate the same problem, so it would be really helpful for the development team.

Thanks!
Elle
0
Fixed

Some items from RSS are missing

chipiik 9 years ago • updated by Elle Sidell (Community Manager ) 9 years ago • 4
RSS feed source http://java.cz/rss-2.0/articles.do
Feed:
Image 8
Flowreader:
Image 9

3 articles are missing.

This is for me a blocker of flowreader usage.
Answer
Elle Sidell (Community Manager ) 9 years ago
A quick update about this problem: We think this issue is connected with feeds that do not publish new content with a time. The team is making a few changes to our algorithm, which should fix this problem! 
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Declined

Add Hacker News/YCombinator support

David Allix 11 years ago • updated by Elle Sidell (Community Manager ) 11 years ago • 0

It will be really great if you can add this feature, in a similar way of hckrnews.com.

Answer
Elle Sidell (Community Manager ) 11 years ago

Thanks for the suggestion, David! I will add this to the list for our team to review :) Have a great day! 


UPDATE: 

At this time, the team doesn't feel that it will be able to add specific sorting support (like the requested Hacker News / YCombinator). However, if you still want to use FlowReader and receive their news - here's their feed: https://news.ycombinator.com/rss :D Sorry for any inconvenience! 

Answer
Elle Sidell (Community Manager ) 10 years ago
Hi Mosey, 


Thanks so much for the thorough description and great ideas from the whole Flow Team! We really appreciate it. 


~ Elle 

UPDATE: Our redesign incorporates some of the suggested ideas! :) More to come! 
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Under review

Notifications in browser

Rafał Puka 9 years ago • updated by Diana Bocco 9 years ago • 1
I suggest you create an extension for popular Web browsers that will display notifications of new posts in the reader. Users will not have to constantly open a new tab with Flowreader to see if there are new posts.


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