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Can you please give me your user ID (http://flowreader.com/user/info) so we can take a look at your account and see what the problem is?
Hi Mehdi,
Thank you for your message. We're aware of the problem and working on solving it. I'll post an update here as soon as possible.
- Diana
Hi Jamie,
The issue should be fixed now. If you're still experiencing problems, let us know and we'll investigate further.
- Diana
Hi again,
Some of the feeds will need some time to work. Please allow up to 24 hours for the issue to correct itself. If you're still experiencing problems with any of your feeds then, let us know!
Diana
Thank you for your message! Our team is aware of the unread issue and we're working to fix it. As for the RSS channels, they should all be working now. Can you try signing out and in again and see if that fixes the problem for you?
Let me know if you're experiencing issues or if there's anything else I can help you with.
- Diana
No worries! Thanks for letting us know. We'll look into it.
Hi Jamie,
Yes, our team worked over the weekend to fix the issue, so I'm glad to hear it's working for you now!
Thanks again for the feedback and let me know if you need anything else.
- Diana
Thank you both for the message. We will take a look at the issue today and update you soon!
Hi Soraya,
Can you give me your User ID number? (located here: http://flowreader.com/user/info) We'll take a look at your account to see what could be causing the error.
Diana
Kundesupport af UserEcho
Glad to hear that! Please let us know if you experience any issues in the future. Thanks again for using Flow Reader!
- Diana